Privacy Policy
How we collect, use, and protect your personal information.
Last updated: February 2026
1. Information We Collect
When you use Jongolo, we collect information you provide directly, such as your name, email address, shipping address, phone number, and payment details when placing orders. We also collect measurements you save to your profile and preferences you set.
2. How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Communicate order updates and shipping notifications
- Save your measurements and preferences for a personalised shopping experience
- Improve our platform and product offerings
- Send marketing communications (only with your consent)
3. Information Sharing
We share your information with vendors only to the extent necessary to fulfil your orders. We do not sell your personal data to third parties. We may share anonymised, aggregated data for analytics purposes.
4. Cookies
We use cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can manage your cookie preferences using the cookie banner on our site. See our Cookie Policy for more details.
5. Data Security
We implement industry-standard security measures to protect your personal information, including encryption of sensitive data in transit and at rest, and secure authentication protocols.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
- Export your data in a portable format
7. Contact Us
If you have questions about this privacy policy or your personal data, please contact us at support@jongolo.com.