Terms of Service

Please read these terms carefully before using Jongolo.

Last updated: February 2026

1. Acceptance of Terms

By accessing and using Jongolo, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our platform.

2. Account Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

3. Orders and Payments

All prices are displayed in the currency selected. Orders are subject to product availability and vendor confirmation. Payment is processed securely at the time of order placement.

4. Shipping and Delivery

Shipping times and costs vary by destination and vendor. Estimated delivery times are provided at checkout. Jongolo is not liable for delays caused by customs, carriers, or circumstances beyond our control.

5. Returns and Refunds

Return policies are set by individual vendors. Custom-made or bespoke items may not be eligible for return. Please review the vendor's return policy before placing your order.

6. Vendor Responsibilities

Vendors on Jongolo are independent sellers responsible for the quality, accuracy, and delivery of their products. Jongolo provides the marketplace platform but does not manufacture or stock products directly.

7. Intellectual Property

All content on Jongolo, including logos, designs, and text, is protected by intellectual property laws. Product images and descriptions are the property of respective vendors.

8. Limitation of Liability

Jongolo is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the platform.

9. Changes to Terms

We may update these terms from time to time. Continued use of Jongolo after changes constitutes acceptance of the updated terms.

10. Contact

For questions about these terms, contact us at support@jongolo.com.